Privacy Policy

Our Commitment to Your Privacy

Real Mind Psychotherapy ("we," "our," or "us") is committed to protecting the privacy and confidentiality of all individuals who visit our website and use our services. This Privacy Policy describes how we collect, use, and protect information obtained through our website at realmindpsychotherapy.com.

As a mental health practice, we are bound by professional ethical standards and applicable law, including the Health Insurance Portability and Accountability Act (HIPAA), regarding the confidentiality of client information. Please read this policy carefully.

Information We Collect

We collect the following types of information through this website:

• Contact form submissions — including name, email address, phone number, and any message content you choose to provide
• Scheduling information submitted through our online booking system
• Clinician application information submitted through our Join Our Team form
• Website usage data collected automatically through analytics tools, including pages visited, time spent on pages, and general geographic location
• Technical data such as IP address, browser type, and device information collected automatically by our hosting platform

We do not collect sensitive health or clinical information through this website. Clinical information shared during therapy sessions is governed by our separate Notice of Privacy Practices, which is provided to all clients at the start of treatment.

How We Use Your Information

Information collected through this website is used solely for the following purposes:

• Responding to inquiries submitted through our contact form
• Scheduling and confirming appointments
• Reviewing clinician applications
• Improving the functionality and content of our website
• Complying with legal and professional obligations

We do not sell, rent, or share your personal information with third parties for marketing purposes. We do not use your information to send unsolicited communications.

HIPAA and Clinical Confidentiality

Real Mind Psychotherapy complies with the Health Insurance Portability and Accountability Act (HIPAA) and all applicable state laws governing the privacy and security of protected health information (PHI).

Protected health information — including anything shared during therapy sessions, clinical assessments, and treatment records — is maintained separately from website data and is governed by our Notice of Privacy Practices. This document is provided to all clients prior to the commencement of services.

We use HIPAA-compliant platforms for all telehealth sessions and electronic communications involving clinical information.

Data Storage and Security

This website is hosted on Vercel, which maintains industry-standard security protocols including SSL encryption for all data transmission. Form submissions are processed via Resend and transmitted securely in accordance with their privacy and security standards.

We take reasonable technical and administrative measures to protect the information collected through this website from unauthorized access, disclosure, or misuse. However, no method of internet transmission is completely secure, and we cannot guarantee absolute security.

We retain contact form submissions for a reasonable period necessary to respond to your inquiry and maintain business records, after which they are deleted.

Cookies and Analytics

Our website may use cookies — small text files stored on your device — to improve functionality and analyze website traffic. Analytics data is aggregated and does not identify individual visitors.

You may configure your browser to refuse cookies or alert you when cookies are being sent. Please note that some features of the website may not function correctly if cookies are disabled.

We do not use third-party advertising cookies or tracking pixels on this website.

Third-Party Services

Our website uses the following third-party services:

• Vercel — website hosting and deployment
• Resend — email delivery for form submissions
• Google Analytics — anonymous website traffic analysis (if enabled)

Each of these services has its own privacy policy governing the data they collect. We encourage you to review their policies if you have concerns about how they handle your data.

Your Rights

You have the following rights regarding your personal information:

• The right to know what personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your information, subject to applicable legal requirements
• The right to opt out of any future communications from us

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe.

Children's Privacy

This website is not directed at children under the age of 13, and we do not knowingly collect personal information from children under 13 through this website. If you believe a child has submitted personal information to us, please contact us immediately and we will take steps to remove that information.

Therapy services for minors are provided with appropriate parental or guardian consent and are governed by our clinical intake procedures and Notice of Privacy Practices.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The date of the most recent revision is displayed at the top of this page. We encourage you to review this policy periodically.

Continued use of this website following the posting of changes constitutes your acceptance of those changes.